Q: Can I change the colors of a card?
A: I would be happy to create your own special card to share with a loved one! Just purchase a custom card in my shop, and fill out the notes section in the check out to tell me what you'd like.
Q: What kind of drawings can you do?
A: Please keep in mind that I am most comfortable with hand lettering! I will accept drawings of flowers, trees, & most outside scenery, as well as cartoon characters and objects. I will not do any people, pets, or realistic drawings. If you are unsure of something you would like drawn, please feel free to DM me @shopviirgobby on Twitter or Instagram and I will respond as soon as possible! You can also check out my customs gallery to see all of my past custom work.
Q: Do your cards come with writing inside?
A: All of my cards are left blank until purchase. If you would like a custom message written inside, just leave a note on the check out screen when purchasing and I would be happy to write it for you!
Q: Where do you ship?
A: Currently my website only offers shipping to the United States. If you are outside of the U.S. and would like to order from me, feel free to contact me through email, Instagram or Twitter and we can work something out!
Q: How long do you take to ship?
A: For orders placed of pre-made cards or other ready to ship items, allow 3-5 days for me to send them. For custom cards, please allow at least 1 week for me to work on the card before I send it out. I will notify you if it is taking longer than usual to create.
Q: Do you offer tracking on your orders?
A: Currently, I do not offer tracking on cards but I will announce if this changes! Tracking IS offered for no extra charge on all other orders. Once I have created your item label, you will receive an email with a tracking number, so please make sure to leave the correct email at checkout! Please also make sure you are giving me the right address the first time so there are no delays or extra shipping costs for your order.